Shipping & returns

Numerous shipping options available.  Any pricing and shipping costs are estimates until product is weighed, packaged, and confirmed.  We reserve the right to change shipping costs, if carrier charges above our estimate.  Heavy or bulk or any products shipped at higher than standard rates will have additional fee to cover.  Products requiring hazard fees will not be shipped (except by safe and legal methods, which requires additional shipping fees & packaging).  Call 920-517-1601 to discuss best shipping solution.

Returns of food items are not allowed.  Non-food products may be returned within 7 days if unused and unopened and with original receipt.  Shipping costs will be paid by customer.  A restocking fee up to 15% may be applied.

We do not guarantee yeast and temperature during shipping.  An insulated box and ice packs are recommended, especially for liquid yeast when exposed to higher temperatures (or freezing conditions).  One or two delivery reduces risk of exposure to non-ideal temperature conditions.